You must contact us before attempting a refund or chargeback from a purchase. Not contacting us will result in a permanent ban from the community (IP Address and STEAM-based ban). The refund will also be disputed immediately through PayPal or Stripe dependant on what payment method you chose as well with every effort for a refund not to be obtained.
Terms of a refund are as follows if you do contact the NotFound.Tech C.E.O A cancellation acknowledgement will be sent within 3 working days and fees refunded within 10 working days if accepted. As a customer, you are responsible for understanding this refund policy upon purchasing any product (physical or virtual) or services at our website.
However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide.
THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY:
1.) Non-delivery of the product or service: such as, for example, due to some issues with delivery of virtual property as a port of your purchase. This would require exceptional evidence;
2.) Irreparable defects or grave difficulties with the product or service: although all the products and services are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for approval;
3.) Product or services not-as-described: This would require exceptional evidence and we at NotFound.Tech would do everything possible to ensure you are pleased with your purchase/donation.
As a customer, you are responsible for understanding this purchasing policy upon purchasing any product (physical or virtual) or services at our website along with understanding that the Terms Of Service may change without warning this is explained below as all our content on this store is subject to change without warning.
1. All content on this store is subject to change without warning.
2. We do not have to honor your refund request.
3. If you abuse your product (physical or virtual) or services at our website, it can be removed without notice with no refund.